Moreover, if it’s a network issue, you will be advised as to when the problem will be resolved. If it’s not about the status of your account, then they also have all necessary tools that could fix the problem if the issue is in the service level. Why? Because they have all the information about your account and your status including your system and whether or not your account is barred from using certain services. When it comes to problems like this, your service provider is the one that could help you properly. Third solution: Call tech support to inquire about your account and the network You can disable it by pulling the notification panel down and tapping the Airplane mode icon. When it is enabled, you could no longer see the status bar, instead, you’d be seeing an airplane icon. Also, make sure that the Airplane mode isn’t enabled. Try to see if this is the case with your phone. Which means some calls may go through and others may not. If you’re getting below 3 bars, then you’ll probably encounter this issue intermittently. Just by looking at the signal indicator at the status bar would tell you if this is a signal-related problem.
If the call doesn’t go through, then move on to the next procedure.ĪLSO READ: Samsung Galaxy S10 keeps showing “No SIM card detected” error Second solution: Make sure it’s not about the signal Once your phone has successfully rebooted, try to see if it still can’t make phone calls by dialing a number that’s active. Now, keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows up.While holding the volume button down, press and hold the power key as well.Press and hold the Volume Down button and don’t release it.These things can easily be rectified by the forced restart. When it comes to problems that occur without apparent reason, it’s best to begin your troubleshooting with a forced reboot because there’s always a possibility that the cause of the problem is just minor issue in the system or even just a glitch. With that said, here are the things you have to do to try and fix this problem…įirst solution: Force reboot your phone first Most of the time this kind of problem can be fixed by doing some troubleshooting procedures and depending on how it started, you may be able to sort it out by a couple of methods.
Troubleshooting Galaxy S10 that can’t make phone calls
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Find issues that are similar with yours and feel free to use our solutions.
We may have already published articles that could help you fix your problem. If you’re one of the owners of this phone, continue reading as this article may be able to help you one way or another.īefore we move on to our tutorial, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We will try to consider every possibility and rule them out one after another until we can determine what the problem and hopefully fix it. In this post, I will walk you through in troubleshooting your phone that could no longer make or receive phone calls. Based on experience, this issue could be due to a minor firmware problem or it could be a sign of a serious one. Some owners of said device have been complaining because they could no longer make phone calls or receive one. When it comes to making and receiving phone calls, signal is very important regardless whether you’re using a high-end smartphone like the Samsung Galaxy S10 or a basic phone.
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